A Perfect Stay, absolutely recommendable!
We had a truly wonderful stay at this hotel and can wholeheartedly recommend it. From check-in to check-out, everything was exceptionally well organized. The service was consistently friendly, helpful, and reliable. There was always a very positive atmosphere, and we were warmly welcomed with a smile every single time. We had great conversations with the entire team and always felt comfortable and genuinely welcome. We were also assigned a personal service agent named Ryan, who went above and beyond in his role. He was always available to answer any questions and provided excellent advice. Messages and calls were responded to promptly at all times. Our requests were always taken seriously and fulfilled, which made our stay especially pleasant. The Balinese massage at the spa was by far the best we’ve ever experienced – incredibly professional and deeply relaxing. Special thanks to the masseuses Meika and Koming for their outstanding work! The restaurant offered a wide variety of delicious dishes – both traditional Balinese cuisine and international options. No need to worry about “Bali Belly,” as everything was spotlessly clean and only filtered drinking water was used in food preparation. The meals were of high quality and absolutely delicious. We also booked the romantic dinner for two and were absolutely thrilled. The setting was beautifully decorated with flowers, my fiancée received a lovely bouquet, we had a dedicated private server, and professional photos of the evening were taken and sent to us. (Many thanks to Artha!) Our room was spotless, well-equipped, luxurious, and offered a breathtaking view of the infinity pool and the ocean. Despite the high standard, the price was very fair for what was provided. We felt completely at ease and will definitely return. A heartfelt thank you to the entire team for making this stay so unforgettable.
